Refund Policy

We want you to be completely satisfied with your purchase. If an item didn’t work for you, we gladly accept returns under the following conditions:

Return Window

• Items must be shipped back within 14 days of receiving your order.

Condition of Items

• Returned items must be unworn, unused, and in their original condition with tags attached.

Exclusions & Store Credit

• Made-to-order pieces are not eligible for refunds.

• If a made-to-order piece doesn’t work for you, it may be eligible for store credit instead. Please contact us to confirm eligibility before returning.

Shipping Costs

• We do not cover return shipping costs. Customers are responsible for all return shipping expenses.

Process

• To initiate a return, please contact us at contact@monzlapur.com for return instructions.

Refunds & Store Credit

• Once we receive and inspect your returned items, refunds or store credits will be processed accordingly.

• Refunds will be issued to your original payment method, while store credits will be provided in the form of a digital gift card.

• Please allow up to 30 days for a refund or store credit to be processed.

If you have any questions or need assistance with a return, feel free to reach out. Thank you for shopping with us!